Got a question? You might find your answer right below.

General Questions

  • Q: How can I try Webmedy?
    A: You can sign up to create a free account and start your free trial of 15 days.
  • Q: What happens after my free trial ends?
    A: After your free trial ends, you can buy a subscription. You will have the option of keeping your free trial data or starting fresh when you start your paid subscription.
  • Q: Do I need any hardware to use Webmedy?
    A: Webmedy is cloud-based. You can access Webmedy from any device that has a browser to access the internet.
  • Q: Is my information secure with Webmedy?
    A: Absolutely. Your information with Webmedy is completely safe and secure. Webmedy provides highest level of security and your data is stored in highly secure and reliable data centers provided by Amazon, the leader in cloud infrastructure.

Payment Related Questions

  • Q: How can I pay for my subscription?
    A: International customers can pay using any major debit card, credit card or paypal. Customers in India can pay using any major debit card, credit card, or netbanking.
  • Q: Can I add additional storage to my subscription any time? How will I be charged?
    A: Yes you can add additional storage to your subscription during your subscription term. You will be charged for the additional storage for the remaining period of the subscription term. For example, if paid for the subscription for 6 months and after 3 months you decide to add additional storage, you will be charged for the additional storage only for the remaining 3 months of the subscription term. Note however that when you renew your subscription, your subscription will automatically be provisioned for the additional storage and billed accordingly.
  • Q: What happens if I don't pay for renewal and my subscription ends?
    A: Your subscription will become inactive and you have 30 more days to renew the subscription. After 30 days your account is removed if you do not renew it.
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