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Frequently asked Questions

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General - Questions


How can I try Webmedy?

You can sign up to create a free account and start your free trial of 30 days.

What happens after my free trial ends?

After your free trial ends, you can buy a subscription. You will have the option of keeping your free trial data or starting fresh when you start your paid subscription.

Do I need any hardware to use Webmedy?

No. Webmedy is a cloud-based software. You can access Webmedy from any device that has a browser to access the internet.

How can I pay for my subscription?

International customers can pay using any major debit card, credit card or paypal. Customers in India can pay using any major debit card, credit card, netbanking or bank account transfer.

What happens if I don't pay for renewal and my subscription ends?

Your subscription will become inactive and you have 30 more days to renew the subscription. After 30 days your account is removed if you do not renew it.

What happens if I don't pay for renewal and my subscription ends?

Your subscription will become inactive and you have 30 more days to renew the subscription. After 30 days your account is removed if you do not renew it.

Is my information secure with Webmedy?

Absolutely. Your information with Webmedy is completely safe and secure. Webmedy provides highest level of security and your data is stored in highly secure and reliable data centers provided by Amazon, the leader in cloud infrastructure.

EHR - Questions


What is electronic health record?

An electronic health record (EHR) is a collection of electronically-stored health information records for a patient.

These records can be shared across different health care settings.

What information does an electronic health record EHR contain?

EHR records may include a range of data, including:

  • demographics
  • medical history
  • medication and allergies
  • immunization status
  • laboratory test results
  • radiology images
  • vital signs
  • personal statistics like age, weight and height

What are the benefits of electronic health records?

Benefits of EHR:
  • EHR eliminates the need to track down a patient's previous paper medical records and assists in ensuring that the patient's medical data is accurate, legible and up-to-date. Handwritten paper medical records may be poorly legible, which can contribute to medical errors.
  • Electronic health records help with the standardization of forms, terminology and data input.
  • The increased transparency, portability and accessibility acquired by the adoption of electronic medical records may increase the ease with which they can be accessed by healthcare professionals.
  • EHR systems accurately capture the state of a patient across time and provide insight into possible trends and long term changes in a patient's health history.
  • Population-based studies of medical records may also be facilitated by the widespread adoption of EHRs and EMRs.
  • Promoting patient participation can encourage healthier lifestyles and more frequent use of preventative care.

For more information read our blog How EHR impact a physician's productivity

What is the difference between EHR (Electronic Health Records) and EMR (Electronic Medical Records)?

Difference between EHR and EMR:

  • An EMR (Electronic Medical Record) is a single practice's digital version of a patient's chart and is a narrower view of a patient's medical history, while an EHR is a more comprehensive report of the patient's overall and are designed to be shared with other providers, so authorized users may instantly access a patient's medical records.
  • While an EMR is mainly used by providers for diagnosis and treatment and are not designed to be shared outside the individual practice, EHRs allow a patient's medical information to move with them to specialists, labs, imaging facilities, emergency rooms and pharmacies, as well as across state lines.

Practice Management - Questions


Do doctors and clinics need EHR and practice management software?

Yes, absolutely. When doctors have access to complete and accurate information, patients receive better medical care. Electronic health records (EHRs) can improve the ability to diagnose diseases and reduce errors, improve patient safety, and support better patient outcomes.

How?

EHRs provide access to actionable information, for example:

  • EHR not only tracks a patient's medications or allergies, it also automatically checks for problems whenever a new medication is prescribed and alerts the clinician to potential conflicts and risks.
  • EHR help in sharing information across different stakeholders. Information gathered by a primary care provider and recorded in an EHR tells a clinician in the emergency department about a patient's life-threatening allergy, and emergency staff can adjust care appropriately, even if the patient is unconscious.
EHRs may help providers against liability actions by:
  • Demonstrating adherence to the best evidence-based practices
  • Providing record of events during the point of care
  • Providing evidence of informed consent

What is the purpose of practice management software?

The purpose of a practice management software is to streamline your day-today operational workflows to provide the following benefits:
  • Easy and quick access to critical information for better decision making.
  • Reduction in errors, improvement in patient safety, and resulting of better patient outcomes.
  • Reduction of staff's time on routine tasks resulting in overall improvement of efficiency and productivity.
  • Helps you get paid faster by automating and streamlining your billing tasks.

How?

Practice management helps you to:
  • Efficiently manage and access patient Electronic health records. Reduce data entry through customization and intuitive interfaces. EHR eliminates the need to track down a patient's previous paper medical records and assists in ensuring that the patient's medical data is accurate, legible and up-to-date.
  • Efficiently manage scheduling of appointments and reduce staff's time on phone.
  • Reduce no-shows by sending automated SMS and email reminders.
  • Efficiently perform billing tasks of creating and sending invoices as well as recording payments.
  • Provide care between patient visits and build a relationship with your patients and bolster patient loyalty providing a patient portal.
  • Engage with your patients and share medical records with your patients through your secure online patient portal.

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